Shipping and Refunds

SHIPPING

We ship domestic orders USPS first class. Typically orders ship same or next day. If you place an order on Saturday or Sunday we will ship it Monday. We will provide you with USPS Tracking information as soon as the shipping label is printed.

We ship internationally (outside of the USA) using USPS first class. You are responsible for understanding and abiding with your own country’s customs regulations. We will not be held responsible for any taxes, fees, loss or damage resulting from your package’s processing through that system. Please keep in mind that international mail may be held for up to 4 weeks in customs. Depending on the laws and regulations of your country of residence, you might have to pay additional customs fees or taxes in order to you receive your package.

REFUNDS & EXCHANGES

We truly want you to be happy with your purchase. In event there is a problem with your purchase, let us know within 14 days via stitchedstories.com/contact We will do our very best to remedy the situation and earn your continued patronage.

If you have a question prior to purchase or have any concerns about the product description, ask via stitchedstories.com/contact and we are happy to give you the details you need.

Should a return/exchange be negotiated, you are responsible for the cost of return shipping, and the product must be received in unused condition for refund or exchange to be processed.